EXCHANGE POLICY

01

EXCHANGE PERIOD

ASIAvina Fan is exchanged it made by a quality problem or for a failure of warranty repair. Limited to products within warranty period and is description as below:

  • within seven (07) days from date of purchased of end-users or six (06) months from month of production without roof of purchased date
02

EXCHANGE CONDITIONS

  • Defected is caused by component quality or technical problem in manufacture process
  • Product is new and no used
  • Having full box & accessory
  • Product label is no scratch, damage

Find an Authorized service partner nearest you

SUPPORT OFFICE

All of our after-sales services are offered based on the terms & conditions above. If you have any other requirements or inquiries, please get in touch with our Consumer Satisfaction Support Department with the following contact details.

Agent Distributors of ASIAvina across the country

15th Floor – Viettel Complex Building, 285 Cach Mang Thang 8, Ward 12, Dist.10, HCMC

Vietnam consumer Contact Center: 1800-555-521

Email: vn.info@groupeseb.com

Please call the hotline 1800-555-521

or contact our Authorized Service Partner for further assistance.

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